FRANCE HITS NINTENDO WITH €35Mn FINE FOR HIDING JOY-CON DEFECTS
The DGCCRF found Nintendo of Europe knew about stick drift years before telling consumers, and that the company failed to fairly inform buyers about a defect that caused controllers to register input without being touched.
by editor4 min readcomments soon

France has hit Nintendo with a €35 million fine for deceptive business practices related to the Joy-Con drift defect that plagued the Switch for years. The regulator found that Nintendo of Europe knew about the hardware issue far earlier than it publicly acknowledged, and that the company failed to adequately inform consumers about a flaw that made controllers register input without any input at all.
The case centers on , a phenomenon where the analog sticks on Nintendo's detachable controllers would register movement even when players were not touching them. The issue affected Joy-Cons across multiple Switch models, including the original 2017 release, the Lite, and the OLED variant Nintendo released in 2021. Affected units behaved as if the stick were being pushed constantly in one direction, making it difficult to continue playing games without the character drifting uncontrollably across the screen.
WHAT THE REGULATORS FOUND
The Direction Générale de la Concurrence, de la Consommation et de la Répression des Fraudes (DGCCRF) concluded that Nintendo between 2018 and 2023. The regulator accused the company of committing deceptive business practices, alleging Nintendo was aware of the hardware defect but chose to remain silent about it for years. According to the DGCCRF, Nintendo about the problem.
A French consumer advocacy group filed the initial claim in 2020, alleging — the suggestion that Nintendo designed controllers with a limited lifespan that would force customers to buy replacements. The group argued that Nintendo's hardware components suffered noticeable damage after only a few months of use, causing many Joy-Con controllers to break.
Nintendo of Europe has agreed to pay the fine. The company must also put a notice of deceptive business practices on the homepage of its French website.
NINTENDO'S RESPONSE
Nintendo denied allegations of misleading consumers. The company framed the fine as , characterizing the settlement as cooperation rather than an admission of wrongdoing. This framing sidesteps the core finding: that Nintendo sat on knowledge of a widespread defect while continuing to sell controllers to millions of customers.
The company started repairing Joy-Con controllers for affected customers in 2019, well before the 2020 public acknowledgment. In 2023, Nintendo expanded its repair policy to promise replacement or repair of faulty controllers at no cost, even outside the warranty period. But the DGCCRF found that Nintendo's statements on the problem were , and that the lack of clarity around the issue prevented some fans from seeking free repairs.
The fine amounts to roughly $40 million at current exchange rates — a significant sum, but one that represents a fraction of the revenue Nintendo has generated from the Switch ecosystem. Last year alone, Nintendo made billions in profit following the successful launch of the Switch 2.
FOR CONTEXT
Stick drift can affect all controllers, and it was not unique to Nintendo. But the Joy-Con's detachable design made the problem more visible: unlike a traditional gamepad, the controllers are small, exposed, and subject to more handling stress because they are removed and reattached frequently. The prevalence of stick drift has diminished with the Switch 2's new Joy-Con designs, suggesting Nintendo solved the problem mechanically — but the company never publicly explained what changed or why the original design failed.
In 2021, when Nintendo released the OLED Switch model, the company asserted that it improved its Joy-Con. Reports of stick drift persisted despite that assertion, suggesting either that the fix was incomplete or that the statement was premature.
This is not the first time Nintendo has faced legal troubles for its Joy-Cons. The widespread issue led to class action lawsuits in multiple jurisdictions, including the United States. The company faced pressure from European advocacy groups before finally acknowledging the issue publicly in 2020.
WHAT THIS TELLS US
The fine is a rare regulatory acknowledgment of a hardware issue that the gaming industry has long treated as an acceptable cost of doing business. Things like controller wear out and sticks drift are quite common and most remotes come with extended warranty for gamers to replace them. However, the DGCCRF's found that Nintendo knew and stayed quiet, transforming a quality control issue into a consumer protection case.
The timing is notable because Nintendo is now deep into the Switch 2 launch, a generation where the company is explicitly betting on hardware quality to rebuild trust after years of drift complaints. The fine arrives as a coda to a chapter the company would rather close, and as a reminder that the regulatory world is paying attention to hardware durability in ways the industry has mostly ignored.
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