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UBISOFT CONNECT OUTAGE BREAKS BLACK FLAG RESYNCED OFFLINE MODE, OLD ISSUES PERSIST

A one-hour server failure knocked the new Assassin's Creed remake offline and exposed flaws in Ubisoft's spotty offline system.

by editor4 min readcomments soon

UBISOFT CONNECT OUTAGE BREAKS BLACK FLAG RESYNCED OFFLINE MODE, OLD ISSUES PERSIST
· Image Credit: Ubisoft

Assassin's Creed Black Flag Resynced delivered one of the biggest launches in the series history. But over the weekend, the new remake proved it also carries forward Ubisoft's oldest PC port problems. A roughly hour-long Ubisoft Connect outage locked players out of the game entirely, including those who thought they could play offline.

Ubisoft Connect is required for Resynced to function on all platforms. After a one-time internet authentication (required when the game is first installed), the launcher is supposed to let you play in offline mode until you reinstall the game. That is how it works in theory. Over the weekend, the theory failed again. When Ubisoft's servers went down, the offline capability collapsed along with them. A flood of complaints hit Steam Forums and Reddit, with one thread accumulating over 15,000 upvotes. Many commenters recalled experiencing the same issue with other Ubisoft Connect games.

Ubisoft has not addressed the outage on any of its social channels, nor responded to the threads. The company has said nothing about why offline mode broke on a weekend when servers were down for about an hour.

THE ONE-HOUR OUTAGE THAT BROKE THE GAME

The outage itself was short, lasting about an hour. Ubisoft did not issue a public statement about it. That does not make the effect any less ridiculous. Resynced is a mostly single-player game about sailing the Caribbean and stealth-killing templars. It should not require any server connection once downloaded. But Ubisoft Connect handles DRM authentication, and when that server goes down, the game treats you as a pirate who has not paid.

The offline mode is supposed to be the n'tty net. It works after that one-time check, or it should. Over the weekend, the net had holes. The fact that this keeps happening suggests the offline mode is not a fully independent client-side process. It might check in periodically or need a stable token that expires if the server is unreachable for too long. The result is the same: a paying customer sees a blank screen on a Saturday afternoon.

UBISOFT STILL FAILING ITS BASE AFTER ALL THESE YEARS

This is not a new issue. Ubisoft Connect has a track record of spotty offline mode performance. The same complaints surface anytime a new Ubisoft game launches and the servers get hammered. Resynced is just the latest to show the cracks. Players expected a smooth experience, and instead they got the same old DRM headache that makes you wonder whether Ubisoft trusts its customers at all.

The outage also highlights the absurdity of tying offline play to a cloud service. Ubisoft has every right to protect its intellectual property. But the current approach punishes legitimate buyers the hardest. A pirate who cracks the game will have no server issues. A paying customer who wants to play on a train or in a basement with spotty Wi-Fi gets locked out because Ubisoft's server blinked.

MICROTRANSACTIONS AND REVIEWS

The outage is not the first controversy Resynced has faced. When it launched, the game came with a bundle of cosmetic microtransactions that cost more than the game itself. That proved to be a mistake, even though cosmetic microtransactions are a Ubisoft mainstay. Player anger over the pricing tanked the game's Steam reviews. Since then, the reviews have recovered.

The Eurogamer review from Dom Peppiatt captured the contradiction well: the remake is surprisingly good at improving on the original, but it creates its own unnecessary problems.

WHAT THE GAME ACTUALLY PLAYS LIKE

Aside from the DRM and a handful of remaining bugs that the developer has acknowledged, Resynced ships as a stable release across all platforms. The remastered visuals, upgraded controls, and expanded world make the pirate fantasy feel modern. The original Black Flag was already a high point in the series; the remake mostly polishes it further. The game itself is not the problem.

The problem is that Ubisoft keeps wrapping good work in layers of anti-consumer friction. Microtransactions that make the game feel like a storefront. A mandatory launcher that breaks offline play. An outage that goes unaddressed. None of that diminishes the craft that went into the ship models or the sea shanties. It does make it harder to recommend the game to anyone who values ownership and reliability over a single-serve experience.

For now, if you buy Resynced, expect the occasional hiccup. And expect the company to stay quiet about it.


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